I recently interviewed John Popham, about his views on the UK digital exclusion landscape as part of my research. Hearing about John’s experiences provided me with valuable insights into the ‘bigger picture’ of digital exclusion and the common themes, problems and approaches to digital inclusion strategies.
John has been involved in community development through social media throughout his career. He has also worked on a number of projects specifically for digital inclusion, such as the recent Digital Planet initiative, which toured the UK in 2012. What was particularly valuable about hearing his experience, is that as an independent stakeholder in the digital exclusion landscape, he sees potential for different approaches to digital exclusion services, when compared to the UK governments own assistive-digital service approaches that are currently in the progress of being developed.
These are the key points that emerged from our discussion:
- Digital services are a positive step…
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