Digital Inclusion Approaches: The Bigger Picture.

Service Delivery Scenarios

I recently interviewed John Popham, about his views on the UK digital exclusion landscape as part of my research. Hearing about John’s experiences provided me with valuable insights into the ‘bigger picture’ of digital exclusion and the common themes, problems and approaches to digital inclusion strategies.

John has been involved in community development through social media throughout his career. He has also worked on a number of  projects specifically for digital inclusion, such as the recent Digital Planet initiative, which toured the UK in 2012. What was particularly valuable about hearing his experience, is that as an independent stakeholder in the digital exclusion landscape, he sees potential for different approaches to digital exclusion services, when compared to the UK governments own assistive-digital service approaches that are currently in the progress of being developed.

These are the key points that emerged from our discussion:

  1. Digital services are a positive step…

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The academic goals and objectives of the Design Center for Global Needs are to enhance the curriculum development in the Design and Industry Department at San Francisco State University, while stimulating the social awareness and responsibility of our students.

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